Privacy,
clearly explained.

About this Privacy Policy

SCHOOLWEAR 1 LTD is responsible for deciding how personal information is used for the purposes described in this Privacy Policy.

This policy applies to personal information collected through schoolwearuk.shop, through our online ordering process, through customer enquiries and through other direct communications with us.

Information we may collect

The information we collect depends on how you interact with the website and our business.

Customer and order information

This may include your name, billing details, delivery address, email address, telephone number, order details, product selections, quantities and information relating to an order or return.

Contact information

When you contact us, we may receive your name, email address, telephone number and the contents of your enquiry.

Website information

We may collect technical information such as IP address, browser type, device information, operating system, approximate location derived from technical data, pages viewed and information concerning how the website is used.

Information you choose to provide

We only ask for information that is reasonably relevant to the particular service, order or enquiry.

How we collect information

Personal information may be collected when you place an order, complete a website form, contact us by email or telephone, communicate with us about an existing order, or otherwise provide information directly to SCHOOLWEAR 1 LTD.

Some technical information may be collected automatically when you visit or use the website, depending on the cookies and similar technologies operating on the website.

Where information is obtained from another source, we will provide the applicable privacy information in accordance with the requirements that apply to that type of processing.

How your information is used

We use personal information only where there is a defined purpose and an applicable lawful basis.

Where we rely on legitimate interests, those interests are limited to operating, maintaining and improving our website and business, responding to enquiries, keeping appropriate business records, preventing misuse of our services and protecting the rights and property of SCHOOLWEAR 1 LTD and relevant individuals.

Information needed for an order

Where personal information is necessary to fulfil an order, provide delivery or deal with an order-related request, we may need that information to perform the relevant contract.

If required information is not provided, we may not be able to process the relevant order or provide the requested service.

When legitimate interests apply

We may use legitimate interests where the processing is necessary for a reasonable business purpose and does not override the rights and interests of the individual.

Examples include maintaining website security, responding to general business enquiries, maintaining appropriate customer records, handling service issues, preventing misuse and improving the practical operation of our website.

Where this lawful basis is used, we consider the purpose, necessity and potential impact of the processing before relying on it.

Who may receive information

We do not make personal information available to unrelated third parties for their own independent use.

Information may be shared with service providers where this is necessary to operate the website, process orders, arrange delivery, maintain technical systems, manage business records or provide customer support.

Relevant recipients may include website hosting providers, ecommerce and website service providers, delivery and fulfilment providers, professional advisers, accounting providers and public authorities where we are required to provide information by law.

Service providers are expected to handle personal information only for the relevant business purpose and in accordance with applicable data protection requirements.

Transfers outside the UK

Some technology or service providers used in operating a modern website may process information from locations outside the United Kingdom.

Where personal information is transferred outside the UK, we will take the steps required by applicable data protection law, which may include relying on an applicable adequacy decision or using appropriate safeguards for the transfer.

Where applicable, information about the relevant safeguards can be requested using the contact details provided in this Privacy Policy.

How long information is kept

We keep personal information only for as long as it is reasonably necessary for the purpose for which it was collected, including where necessary to meet legal, accounting or reporting requirements.

When personal information is no longer required, it will be securely deleted, anonymised or otherwise disposed of in accordance with applicable requirements.

Cookies and similar technologies

Our website may use cookies and similar technologies that are necessary for website operation, security, functionality and, where applicable, website analysis.

Cookies that are not strictly necessary will be used only where the applicable requirements for consent have been met.

More information about the types of cookies used on the website and how they can be managed is provided in our Cookie Policy .

Keeping information secure

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, alteration, disclosure or destruction.

Access to personal information is limited to people and service providers who need it for a relevant business purpose.

No method of transmitting or storing information can be considered completely free from risk. We therefore maintain proportionate safeguards appropriate to the nature of the information and the way it is used.

Your data protection rights

Depending on the circumstances and the lawful basis involved, you may have rights under applicable data protection law.

Withdrawing consent

Where we rely on consent as the lawful basis for a particular processing activity, you may withdraw that consent at any time.

Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

Where another lawful basis applies to a particular use of information, withdrawing consent will not necessarily stop that processing.

Optional communications

If we send optional marketing communications, we will do so only where we have an appropriate lawful basis and where any required consent or other applicable requirements have been satisfied.

You can object to direct marketing at any time. Where an unsubscribe option is provided, it can be used to stop future marketing messages.

Service messages relating to an existing order or customer enquiry are not treated as optional marketing communications.

Information relating to children

Our products may be intended for children and teenagers, but our online ordering process is intended to be completed by the customer placing the order.

We do not intentionally request unnecessary personal information directly from children.

If information concerning a child is provided as part of an order, delivery or customer enquiry, it should be limited to information reasonably necessary for the relevant purpose.

Automated decision-making

We do not use personal information to make solely automated decisions producing legal or similarly significant effects on individuals through this website.

If this changes in the future, the relevant privacy information will be updated before the new processing begins where required.

Raising a privacy concern

If you have a question or concern about how your personal information is being used, please contact SCHOOLWEAR 1 LTD first so that we can review the matter.

You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe your personal information has not been handled in accordance with applicable data protection requirements.

Information about making a complaint is available from the ICO website: ico.org.uk .

Changes to this policy

We may update this Privacy Policy when our website, services, data processing activities or applicable requirements change.

Where a material change affects how personal information is used, we will provide updated privacy information before the new processing begins where required.

The latest version published on this website applies to the relevant processing from the point it becomes effective.

Contact us about privacy

For privacy questions, data protection requests or concerns about the handling of personal information, please contact: